diciembre 2017 - mayo 2018
ISSN 2007-5480

TICs

MYTHS AND REALITY: ONLINE COURSES AT UAM-A

Gabriela Cortés Sánchez *
Vida Valero Borrás **

UAM-Azcapotzalco

Resumen

Los cursos de inglés en línea (e-courses) de la UAM-A fueron piloteados durante un año. Cuando esta aventura comenzó, muchos proyectos de educación virtual habían mostrado menos provecho y éxito que lo que sus creadores esperaban. Los resultados de los cursos de inglés en línea, en este caso, fueron positivos. Este trabajo trata sobre un análisis de opinión de las experiencias de los estudiante es sus cursos virtuales. Algunos descubrimientos rompen algunos mitos y demuestran las razones del porqué del éxito de los estudiantes. La investigación se basa en el corpus obtenido a través de la aplicación de un cuestionario en los trimestres 16-I (Invierno) y 16-P (Primavera). La interpretación de los resultados se hace desde el concepto de "experiencia" de Gadamer.

Summary

The e-line courses of UAM-A has been piloted for a year. When this venture started many important projects of virtual education had been less profitable and successful than their creators expected. The results of the UAM-A e-courses for English have been positive. This paper is about the analysis of opinion of the students on-line about their experiences as virtual students. Some of the findings break the myths and demonstrate the reason of their success. The research is based on the corpus obtained through the application of a questionnaire in the quarters 16–I (Winter) and 16–P (Spring). The interpretation of the results will be done from the concept of “experience” of Gadamer.

Palabras clave

Mito, educación a distancia, cursos virtuales, TICs

Keywords

Myth, virtual education, e-courses, ICT.


1. INTRODUCTION

In the year 2016 during Spring, CELEX of the UAM-Azcapotzalco, finished the piloting of three blended courses of basic English as a part of a research project “Reflexión teórica sobre la enseñanza-aprendizaje con base en las nuevas tecnologías (TIC) y propuesta de un modelo de aprendizaje” (Theoretical reflection about teaching and learning based on new technologies (ICT) and a proposal of a learning model). After analyzing the results of this part of our study, we decided that it was time to take risk and launch e-learning courses. Our expectations were not very high due to the different myths and experiences about these kinds of courses. These myths are not harmless as we can think, mainly if the teachers or the educational institutions take decisions about management and construction of a teaching and learning process of low quality under virtual environments. The goal of our research is to propose a learning and teaching model where virtual environments take a central place, but having in mind the individual and especial characteristics and needs of our University.

2. Myths about Online courses

For this paper we will review some of the most common myths of Online education based on the proposal of Minniti (2014) and Allen (2010):

  1. Online learning is only for motivated and well-supported, techsavvy students.
  2. Students don’t receive as much attention because online learning class sizes are larger.
  3. Online learning is easier.
  4. There is no evidence that online learning works.
  5. Online courses are qualitatively inferior compared to traditional courses.
  6. Teaching an On line course is easier than traditional teaching: and professors who chose to teach online are doing it because it is easier.
  7. Since online classes are so flexible, it is okay if a student misses an entire week or two of class -- the assignments will still be there and available when the student returns.
  8. In an Online class, there is no teacher or the teacher doesn’t really interact with the students.
  9. Teachers must change their style of teaching.
  10. You can commit fraud when you apply an exam, nobody checks who does the course.
  11. Online courses are the solution to provide a greater number of places to the growing demand of students seeking admission in Language courses.
  12. The use of ICT is a fad that will soon be forgotten.
  13. In this digital time everything is immediacy.
  14. In an Online class, there is no teacher or the teacher doesn’t really interact with the students.

3. Methodology

The research is based on the corpus obtained through the application of a questionnaire in the quarters 16–I (winter) and 16–P (spring). The interpretation of the results were done from the concept of “Hermeneutics” of Gadamer (1975) who argues that hermeneutics is not merely a method of determining the truth, but that it is an activity which intends to understand the conditions which make truth possible. Truth is not something which may be circumscribed by a particular technique or procedure of enquiry, but it is something which may transcend the limits of methodological interpretation.

Data Collection instrument

The instrument is a questionnaire with 12 items. Most of it was structured because the respondent’s choices are limited to a set of options provided. (Questions 1-11) Only one question is unstructured because it calls for a free response in the respondent’s own words. (Question 12) The questions were designed to elicit the reality about some of the myths using the students experience on courses online. In chart 1 we can observe the content and kind of item of the instrument used to collect data.


Chart 1

Content and kind of item in the questionnaire

Question

Content

Kind of item

1

Reasons to register in an online course of English

Multiple choice

2

Facility and time of the course

Multiple Choice

3

Most difficult aspects to work on line

Multiple Choice

4

Self description of the students about their learning process and personality

Multiple Choice

5

Factors that have influenced a good performance in online courses

Multiple Choice

6

The use of the virtual room as an element to take responsibility of students´learning of the English Language.

Multiple Choice

7

Way the students online solve their problems or doubts

Multiple Choice

8

Feedback and communication

Multiple Choice

9

Role of tutor, assessor or teacher in online courses.

Multiple Choice

10

Virtual room as an instrument of communication among tutors, teachers and students

Multiple Choice

11

Availability to take another online course

 

Multiple Choice

 

12

Reasons for yes or no

Open Question

 

 

Subjects of the study

50 students participated in the study. They were students of the two first online basic courses of English. The average age of them were from 20 to 29 years old, and with an average age of 24.5 years old. 64% of the participants were women, and 36% were men. The majors of the subjects were:


Chart 2

Major

Percentage %

Environmental Engineering

16

Law

23

Chemical Engineering

8

Civil Engineering

8

Industrial Design

2

Sociology

2

Electric Engineering

6

Computing Engineering

4

Mechanical Engineering

12

Industrial Engineering

2

Electronical Engineering

2

Management

18

 

Results

In the following part we describe the data obtained through the instrument designed to collect it. In relation to question 1, 50% of the students registered in an online course of English because it was easier for them. 36% considered they didn’t have a better option. Only a few (14%) have curiosity to experience this kind of learning.


Chart 3

I registered in a course on line because

I didn’t have a better option.

Curiosity.

These kinds of courses are easier for me.

36%

14%

50%

 

About question 2, many of the respondents answered that a course online requires the same amount of time and effort than a traditional course. On the other hand, 36% of respondents thought they need less time of studying. Just a few believed that courses online are more difficult because you need to spend more time and effort on them.


Chart 4

Courses online require

Less time.

More time and effort than the traditional courses.

The same amount of time and effort than a traditional course.

36%

14%

50%

 

Regarding to question 3, for the majority of the students, the most difficult aspect when they work on line is to establish a schedule to work, and some (38%) also considered a hard aspect not to have an immediate feedback.


Chart 5

Which do you find the most difficult to work on line?

To deliver activities on time.

To establish a schedule to work on line.

Not to have immediate feedback about my activities on line.

18%

44%

38%

 

With reference to question 4, several (34%) students considered they easily get absent minded and a few procrastinated (14%) the activities online all the time.


Chart 6

Read the following descriptions and choose the one that best suits you

Self organized.

I easily get absent minded.

I procrastinate the activities online all the time.

I’m impatient and restless mainly in activities that require concentration.

30%

34%

14%

22%

 

About question 5, many of the students expressed that the most difficult aspect to follow on their online course was they had a lot of work in the subjects of their majors, the second factor was they didn’t have enough time, and just a few considered it was their inexperience in this kind of course.


Chart 7

5. Which of the next aspects have been the most difficult to follow on your on-line course?

Lack of time.

b. I have a lot of work in the subjects of my major.

c. Inexperience in this kind of course.

d. The amount of material of the course.

Without any answer.

18%

46%

22%

8%

6%

Concerning to question 6, the majority (68%) deemed that the use of the virtual room helped them to develop autonomy. None of the respondents chose as an option that it hasn’t helped them.


Chart 8

6. Do you consider that the use of the virtual room has helped you to take responsibility of your learning of the English language?

Always

Sometimes

Almost never

Never

68%

32%

0%

0%

 

Relating to question 7, most of the students tried to solve their doubts or problems by themselves and a very few (2%) do nothing.


Chart 9

7. When you have doubts or problems in your e-course of English, what do you do to solve it?

Nothing

I send a mail or message to the tutor.

I try to solve it by myself.

I ask someone who knows English to help me.

2%

28%

44%

20%

 

About question 8, if the respondents didn’t receive answer or feedback from the tutor, some of them experienced anger, and a very small number (18%) felt unmotivated.


Chart 10

8. If you send a mail, a homework or any kind of communication to the tutor of the course, how do you feel if the tutor doesn’t answer or gives you any feedback?

Disappointed

Angry

Indifferent

Unmotivated

24%

32%

26%

18%

 

In relation to question 9, more than two third of the students considered as fundamental the teacher or tutor. None of them believed the opposite.


Chart 11

9. IIIIs it a fundamental factor the teacher or the tutor on courses on line?

Always

Sometimes

Almost never

Never

68%

32%

0%

0%

 

About question 11, more than the half of the respondents answered that the virtual room permits a better communication between tutors and students than a traditional class. Only a 10% replied that never.


Chart 12

10. Do you consider that the virtual room permits a better communication between teachers, tutors and students than a traditional class?

a. always

Sometimes

Almost never

Never

20%

56%

14%

10%

 

With respect to question 11, more than two third of the students responded they would take another course of English online, and just a very little percentage (10%) would never take one again.


Chart 13

11. Will students take another course of English online?

YES

NO

66%

33%

 

Regarding to question 12, because it was not a structured question, there are a plenty of reasons the students gave to take or not an online course in the future. The reasons to choose “yes” are abundant as you can observe on chart 14, and they break some myths about the online learning.


Chart 14

12. Why?

Example of reasons for  YES

Example of reasons for  NO

It’s easy and didactic.

 

I like the dynamic of the course

 

It’s practical.

 

It’s a very pleasant way to work.

Because I have learnt a lot comparing with a traditional course

I don’t have time for a traditional course

It’s fascinating for me.

I have enough time to learn.

Because of the flexibility to take it.

Because I can choose the time to have the class and I like the system.

It allows me to organize my time.

I save time and it’s more didactic. I can solve my doubts in two ways:

In the assessment class

or by line in an immediate way.

I tried it and it´s more practical and flexible.

Because it helps students with their time and you learn how to study by yourself.

I like them.

For the dynamic, it’s very interactive.

I like the course. Although it’s a little difficult for me. Most of all the due dates to send homework and activities.

 

I save time, it’s more didactic, in the assessment classes you have your doubts solved or they are answered in an immediate way.

 

It was easier to manage.

 

It’s easier for me because my options of schedule of my other subjects are much reduced.

The tutor is excellent.

It’s very practical, and it also forces me to study on my own and ask my doubts.

 

 

Lack of time to solve the exercises online

This is my last trimester in the University.

I’m going to start working.

Because I have already fullfiled the requirement of English.

It’s more complicated because the feedback is more difficult

I don’t spend enough time in this subject.

It’s easier a traditional class for me.

I didn’t like the explanations and examples. They were not enough for me.

 You don´t learn the same way than a traditional course because you don’t ask your doubts or questions.

It’s very difficult for me, and I need more feedback and online I can’t get it.

Because I feel I didn’t learn.

Because an online course is more difficult, you need to spend more time and the speaking skill is complicated.

 

4. CONCLUSIONS

After the analysis of results, and using the concept of Hermeneutics by Gadamer, we don’t have evidence to affirm that the following myths related to the teacher are false: Teaching an online course is easier than traditional teaching: and professors who chose to teach online are doing it because it is easier; Teacher must change their style of teaching, you can commit fraud when you apply an exam, nobody checks who does the course.

However, we found that some of them are false. One false myth is that is the Online learning is only for motivated and well-supported techssavy students, 36% of the students chose this modality of learning because they didn’t have a better option (See chart 3), and in the reasons given to take again an online course of English some accepted it was difficult to manage time, to deliver homework or do the activities, but after all, they liked it. (See chart 14). Others responded that their preference was based on their problems of schedule with other subjects of their majors.

Other false myths are: Online learning is easier and, they are qualitative inferior to traditional courses. Many of the respondents (50%) considered that online courses require the same period of time and effort than a traditional course. (See chart 4). We can also support this because some students expressed on their reasons to not take an On-line course the following: they were complicated and difficult; you need to spend more time on them; a traditional course is easier. (See Chart 14)

The myths which affirm that there is no teacher or tutor are also false since 56% of the respondents considered that the virtual room permits better communication between teachers and students than a traditional class (see chart 12). It’s also important to mention that 48% of the students thought that the tutor was fundamental on their course online. Many of them also gave as a reason to register in a future course online the teacher or tutor.

Online education, as a solution to provide a greater number of places to the growing demand of students seeking admission in Language courses, is not an absolute reality since 33% of the students answered they wouldn’t like to take one in the future (See chart 13). They prefer traditional courses.

We can expect that one third of students may drop out this kind of courses. “The use of ICT is a fad that soon will be forgotten”, and “There is no evidence that online learning works” are two more false myths, at least, for the CELEX of the UAM-A. The different results and evidence of our research allow us to confirm that online learning works, but it’s not for everybody. We cannot go against new ways of learning, but we believe this modality of Education must be offered as an option not as an only and determinant solution.

REFERENCES

ALLEN, I.E., & Seaman, J. (2010). Class differences: Online Education in the United States, 2010. Babson Park, MA. Babson Survey Research Group.

COHEN, D.E. (2011) The role of individual differences in the successful transition to online teaching. Journal of Instruction Delivery Systems. 15 (3), 30-34

GADAMER, H.G. (1996) Verdad y Método. Ediciones Sígueme, S: A. Madrid. pp.87-11

MINNITI , A. 10 mitos sobre educación a distancia en Learning Review [Disponible en Internet] http://www.learningreview.com/formacion-continua-20/2631-10-mitos-sobre-la-educacion-a-distancia. Consultado el 24-10-2014.

PALLOFF, R.M., & Pratt, K. (2001) Lessons from the cyberspace classroom:the realities of online teaching. San Francisco: Jossey-Bass


* Gabriela Cortés Sánchez: Licenciatura en Derecho y Maestría en Lingüística Aplicada. Profesora-Investigadora titular “C” tiempo completo en la UAM-A. Coordinadora académica de los cursos Sabatinos de COVI en la UAM-A.

** Vida Valero Borrás: Profesora investigadora titular “C” en la UAM-A. Actual Coordinadora de la CELEX de UAM-A. Licenciada en Letras Inglesas por la UNAM y maestría en Aprendizaje Humano de la Universidad de Brunel.

 

 

Reserva de Dererchos-INDAUTOR: 04-2010-060210103400-203
ISSN 2007-5480